Summary
When a check is processed through OpenPath and Seamless Chex, it will first go into a Pending status. This means that the required information was received from the customer and sent to Seamless Chex; however, it can take one or more days before the check is deposited and processed by the merchants and customer's bank.
WARNING: If this step is not completed, then the transaction in OpenPath and connected eCommerce Engines will not know that the transaction status has changed, and the transaction will stay in the pending state forever.
If you follow the steps below, then the Seamless Chex will send updates to OpenPath on the status of a submitted check and updated everything accordingly.
Instructions
In order to setup Seamless Chex Webhooks to send to OpenPath, follow these steps:
- Open a web browser and navigate to:
https://portal.seamlesschex.com/ - Once logged in, navigate to MyAccount | Account Settings
- From the Account page click on the API tab near the top right under the Account heading.
- Once viewing the Account API tab, locate the Live section and Webhook URL section and paste the following URL into the Webhook URL field:
https://api.openpath.io/v1/seamlesschex/webhook
...and click the Save button to the right of the textbox.
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